At Future Shop we take pride in our outstanding customer service and expert technical advice. We offer a money-back guarantee on all cables purchased from Future Shop (exclusions apply).

If you are less than happy with the performance of any of the products you have purchased from us, then simply return them to us for an exchange or a refund within 60 days (excludes special order items and some speaker cables). We want each and every customer to have a positive purchasing experience with Future Shop and we hope that they recommend us to friends, colleagues, and family.

Our Industry-leading technical advisors and customer service executives will help customers to navigate through the plethora of cable products available to ensure they choose the right product at the right price for their individual needs. Our unique next day delivery and courier options ensure our customers receive their order in time for the installation to take place.

If standard length cables do not suit your needs, we also offer custom-length Hi-Fi and AV cable service made specifically for your requirements. Our highly experienced engineers' custom-make cables to the highest standards. They have been trained to do this by the cable manufacturers and only use genuine materials as well as production techniques. All cables are tested for quality assurance and can be professionally "burnt-in" upon request using our Nordost Vidar cable conditioning machines before shipping.

So, talk in person to one of our highly-experienced technical experts on the phone by calling 0800 772 3688 or 0208 905 1555. Our team will consider the equipment you have, your future plans and the distances between your equipment before recommending a tailored connectivity solution for you. You can order items on the phone or online and then collect them from Future Shop during working hours.