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Customer Comments
Future Shop pride themselves in giving their customers a superb standard of service. We receive a great number of unsolicited testimonials from customers. With many Internet companies it is usually only the dissatisfied customers who put "pen to paper". Future Shop is a happy exception to this rule receiving a constant flow of positive feedback from customers.
The following are a selection of recent emails received from customers.
27 November 2024Hi Steve, Thank you so much for your help. I must say the team at FutureShop is just as what reviewers commented: impeccable service quality!! I am so looking forward to receiving the cables and giving my 5-star review!! Warm Regards, Wai Yuen
19 November 2024I received the cables. Excellent work and service. Thank you
30 October 2024Thank you so much for your prompt answer. Wonderful customer service! I can’t wait to try out the cables. Good evening. Gaetano
28 October 2024Great customer service - there will always be cock ups in life, it's how you sort it out and the speed with which you do so. I can't possibly fault you for such a speedy response and refund. It's rare these days and much appreciated. Kind regards, Keith
14 October 2024Hi, this is the first time that I have had to return anything to you within the 60 days for cable return. I would just like to thank you for making it such an easy process and thank you for the refund. Keith
4 September 2024My cable has arrived here. Thank you so much for the super speedy service…
5 December 2023Hi, Thank you for the excellent service. I ordered it yesterday afternoon and received it this morning. I would thoroughly recommend it.
5 December 2023A word of thanks. After your advice, I ordered a Bluestream ARC11 box and a Chord cable from yourselves on Friday. Arrived Saturday morning. A piece of cake to install, and it worked perfectly the first time. Happiness. Great service all around, and no hesitation in recommending Futureshop.
21 August 2023Dear Future Shop, Just a quick email to thank you for your outstanding service and help with my return. You guys are the greatest, and I am extremely happy to recommend your services to friends and colleagues. Well done! And thank you once again.
28 April 2023I have been a customer for a number of years, and I ALWAYS receive first-class support from whoever I deal with. I find the people are very well-schooled in the products they sell and offer first-class advice. Being an audiophile, I am very particular about improving my system, and FUTURE SHOP have never ever disappointed me. Thank you, guys - you are the VERY BEST!"