Need help? Call us on 0800 772 3688 or 0208 905 1555
Prefer email? Contact us via sales@futureshop.co.uk
Need help? Call us on 0800 772 3688 or 0208 905 1555
Prefer email? Contact us via sales@futureshop.co.uk
Chord's first venture into USB cables was a consequence of having musicians (incl some in bands) working at the Chord Company. After copying a CD master recording to a laptop, they were shocked at the poor performance of the burned copies when compared to the original master CD.
At the time Chord were using one of the first DACs with a USB input, so they played the master from the laptop. Still not good but better than the burned CD version. After using better spec ripping programs and playback management, Chord thankfully got big improvements to the burned CD.
Whilst Chord were happy that they could produce a pretty decent CD copy from the original master, the laptop copy of the master (sent to the DAC via its USB input) sounded clearly worse than the CD copy being fed to the same DAC – so they investigated the construction of the USB cable between laptop and DAC.
After listening to a selection of available (and varying quality) USB cables, Chord realised this was an area worth exploring. The result was the Chord USB SilverPlus, launched in Sept 2011, with silver-plated conductors and high frequency effective shielding. Chord Signature USB followed in April 2013 and has remained virtually unchanged up till now (Aug 2018)
There are increasing numbers of high quality DACs (with exceptional USB inputs) and several high quality music streamers/servers with USB outputs. This has led Chord to revisit and improve the original Signature USB design
The original Signature USB featured four separately shielded conductors. Chord have now refined the effective gauge of the silver-plated copper conductors and upgaded the insulation to a high-speed PE/LDPE/PE composite dielectric. The earth shielding connection is further protected from high frequency noise with its own foil tape layer. The ARAY technology has been upgraded from Tuned ARAY to Super ARAY using a Signature USB specific ARAY design. Chord have incorporated refinements with both USB A and B plugs. All connections are soldered and the USB plugs are silver-plated to Chord's specification in the UK. Chord believe these changes have all contributed to a healthy improvement in performance. It is certainly a little harder (therefore longer) to build, so while the price has crept up from the original Signature USB, Chord feel it more than justifies the effort when you audition it against the original design.
There are many high-performance storage and streaming devices available and the new Signature Super ARAY USB is an obvious choice to try with these. Also worth trying between your PC/tablet and DAC, particularly if it’s full of decent rips of your own CD collection, high quality downloads or is being used for streaming hi-def music like Tidal etc.
To ensure the best possible connection between your system, Future Shop recommends the DeoxIT Gold G-Series contact enhancer.
DeoxIT Gold is carefully applied to the plug contacts of your cable and is a unique conditioning solution designed to improve conductivity and provide long-lasting protection on gold, base metals and other precious metal contacts and connections. DeoxIT Gold penetrates plated surfaces, molecularly bonding to the base metals to seal and protect both surfaces.
The benefits of applying DeoxIT gold are:
Please select this option from the above ‘Contact Enhancer’ drop-down menu and our engineers will apply the contact solution to your cable connectors prior to shipping.
The Chord Company is dedicated to offering excellence in audio and audio visual cable design. Chord products have earned numerous accolades in the audio and recording industries over the past two decades. Based in Salisbury UK, The Chord Company continues to drive cable design and technology to its limits with the majority of its spectacular array of performance products designed and made in the UK.
Orders received before 4.30pm Monday to Friday (excluding Bank Holidays) are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. Over 98% of our orders are usually delivered the next working day including Saturdays.
Standard delivery is usually within 2-3 working days, although 98% of all orders are delivered the next working day including Saturdays . In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Futureshop.co.uk. We use the Royal Mail for delivery of small packages and DPD or Interlink Express for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order Monday to Friday subject to stock availability. For International orders, we use FedEx Services where customers have selected this option.
Please note, special orders for non-standard cable lengths or custom-made cables may be subject to longer delivery time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free UK delivery on orders over £99' subject to the following terms & conditions:
Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or Interlink Express next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or Interlink Express.
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
For the Next Day Special Delivery service, orders must be received by futureshop.co.uk by 4.30pm weekdays. Orders after the 4.30pm deadline cannot be guaranteed for same day dispatch.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
Deliveries to EU member states are subject to 20% VAT. We offer the following shipping services:
Deliveries outside of the EU are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you login or register.
We offer the following shipping services:
Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets.