Need help? Call us on 0800 772 3688 or 0208 905 1555
Prefer email? Contact us via sales@futureshop.co.uk
Need help? Call us on 0800 772 3688 or 0208 905 1555
Prefer email? Contact us via sales@futureshop.co.uk
AES/EBU, developed jointly by the Audio Engineering Society and the European Broadcast Union, established a two-channel digital standard for interconnecting digital devices in the professional world. But, AES/EBU also has its application in the domestic environment as well. While AES/EBU can be single-ended, balanced, or optical, here we refer to the balanced-digital interconnect.
Solid conductors eliminate strand-interaction distortion and reduce jitter. Solid silver-plated conductors are excellent for very high-frequency applications. These signals, being such a high frequency, travel almost exclusively on the surface of the conductor. As the surface is made of high-purity silver, the performance is very close to that of a solid silver cable, but priced much closer to solid copper cable. This is an incredibly cost effective way of manufacturing very high-quality digital-audio cables.
Hard-Cell Foam insulation is used exclusively in most of AudioQuest’s video and digital audio cables. Similar to Foamed-PE, it is nitrogen injected to create air pockets. ‘Hard’ foam is used because the stiffness of the material allows the conductors in the cable to maintain the same relationship with each other along the full length of the cable, thus ensuring that the characteristic impedance of the cable is consistent.
Shielding always plays an important role in any cable design, but the shield on coax interconnect plays an especially important role because it functions not only as a shield but a return path as well. Because of this, AudioQuest pays special attention to the shield’s metal quality and the fabrication techniques as both will affect the sound and the picture.
100% shield coverage is easy. Preventing captured RF Interference from modulating the equipment’s ground reference requires AQ’s Noise-Dissipation System. Metal and Carbon-Loaded synthetics prevent most RFI from reaching the equipment’s ground plane.
AudioQuest has been the largest cable supplier to the high-end specialist market for many years. AudioQuest is sold in several hundred outlets in the US and in over sixty countries. Bill Lowe (Founder) is especially pleased that this success has been possible despite his insistence that the foundation of the company, and the foundation of AudioQuest marketing, must be the performance of the product. In the audio world, many professionals have learned that it is not always convenient to listen to the products they sell … they might learn something they don’t want to know! Bill has always understood the challenge of basing the existence of AudioQuest on the performance of the product. However, to Bill, this is the only reasonable way to do business and the only acceptable way to combine his passion for music (and all things high performance), with his need to make a living.
Orders received before 4.30pm Monday to Friday (excluding Bank Holidays) are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. Over 98% of our orders are usually delivered the next working day including Saturdays.
Standard delivery is usually within 2-3 working days, although 98% of all orders are delivered the next working day including Saturdays . In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.
All items are fully insured and come with an invoice from Futureshop.co.uk. We use the Royal Mail for delivery of small packages and DPD or Interlink Express for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order Monday to Friday subject to stock availability. For International orders, we use FedEx Services where customers have selected this option.
Please note, special orders for non-standard cable lengths or custom-made cables may be subject to longer delivery time-scales. This may vary from manufacturer to manufacturer.
We offer 'Free UK delivery on orders over £99' subject to the following terms & conditions:
Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or Interlink Express next working day services which deliver from 9.00am to 6pm within mainland UK.
Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or Interlink Express.
We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.
For the Next Day Special Delivery service, orders must be received by futureshop.co.uk by 4.30pm weekdays. Orders after the 4.30pm deadline cannot be guaranteed for same day dispatch.
Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.
For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.
We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.
Deliveries to EU member states are subject to 20% VAT. We offer the following shipping services:
Deliveries outside of the EU are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you login or register.
We offer the following shipping services:
Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets.
Please take note of the following details regarding our cable burn-in service:
The Nordost VIDAR cable burn-in machine integrates three key functions into one operation:
The VIDAR employs a proprietary combination of composite and complex signals to condition the cables. These signals comprise ultra-low and ultra-high frequencies, extending beyond the range of video frequencies. The signal moves back and forth along the cable, penetrating deep into the core with ultra-low frequencies and traversing the surface with ultra-high frequencies. This transmission method generates beat harmonics between the two complex waveforms, which permeate all layers of the cable. The circuitry of the VIDAR also drives electrons from the conductor into the insulation area, neutralizing electrical charges.
The ultimate outcome of conditioning cables with the Nordost VIDAR is improved sound staging, increased detail, and an overall more musical presentation in your audio system.
Now, you may wonder why cable burn-in is necessary. During cable manufacturing, gasses become trapped as insulation is applied over the conductors. Additionally, new cables often possess high electrical charges, resulting in a brittle and bright sound that lacks the desired detail and depth for music production.
When cables undergo burn-in, the trapped gasses are dissipated, and small impurities in the conductor metals begin to exhibit diode-like behaviour, favouring current flow in a specific direction.
Here are the physical effects of the burn-in process:
When cables are properly burnt in, you can expect the following audible changes in your audio system:
At Future Shop, our goal is to maximise your satisfaction. That's why we offer a free burn-in service on all our cables before they arrive at your door, enabling you to sit back and enjoy the benefits of properly conditioned cables in your audio system.
READ MORE ABOUT THE NORDOST VIDAR CABLE TREATMENT