Usage Guides
Amplifier
CDPlayers
Computers
DAC
DAP
Earphones
Headphones
Mobile
Connection Guides
2.5mm Single
3.5mm Single
4.4mm Single
6.35mm Single
Bluetooth
Male Coax
Mini XLR Single
RCA Single
Toslink Optical
USB Type C

Astell&Kern ACRO CA1000T Transportable Headphone Amplifier - Black Friday Offer

£2,299.00 Special Price £999.00 £832.50
SKU
CA1000T
Free UK Delivery
12 Months
New
48 Hours
what's this?
SPEAKER CABLES:

A quantity of 2 means you will receive a pair of speaker cables e.g. for your front left and front right speakers. By entering a quantity of 1, you will get a cable for a single speaker e.g. centre speaker and this option also enables you to vary the length (and termination) of your cable for each speaker.

OTHER CABLES:

A quantity of 1 means you will receive a single cable in the case of aerial, satellite, subwoofer, digital coaxial & optical cables and a pair of cables in the case of 2 rca to 2 rca analogue audio cables.

NON-CABLE PRODUCTS:

A quantity of 1 means you will receive 1 of the specified products.

Available

Need help? Call us on 0800 772 3688 or 0208 905 1555

Prefer email? Contact us via sales@futureshop.co.uk

Unlock unbeatable savings this Black Friday! Buy the CA1000T Desktop Audio System and save £1,300 – that's 56% off RRP! Hurry, offer valid from November 21st to December 1st, while stocks last!

The Astell&Kern ACRO CA1000T Transportable Headphone Amplifier is the perfect choice for audiophiles looking for the highest quality sound in a compact and portable form factor. This device is equipped with a powerful ES9039MPRO Dual-DAC and headphone amplifier, 4 levels of gain, a dual-tube applied Triple Amp System, and a host of connectivity options to easily connect it to external audio devices.

promotional_banner_4
promotional_banner_4

Astell&Kern ACRO CA1000T Transportable Headphone Amplifier

 

The Astell&Kern ACRO CA1000T Transportable Headphone Amplifier is the perfect choice for audiophiles looking for the highest quality sound in a compact and portable form factor. This device is equipped with a powerful ES9039MPRO Dual-DAC and headphone amplifier, 4 levels of gain, a dual-tube applied Triple Amp System, and a host of connectivity options to easily connect it to external audio devices. Additionally, it has a built-in battery for portability, USB-PD 2.0 charging, and an LED light for checking bit depth information. With features like MQA Technology and AK File Drop, this device is the perfect choice for listening to your favourite songs with studio-quality sound. The ACRO CA1000T provides audiophiles with a powerful and portable option for their audio needs, and it's sure to please even the most discerning listeners.

 

What Astell&Kern Say

The Astell&Kern ACRO CA1000T is an all-in-one head-fi audio system that delivers high-fidelity sound in a compact and portable design and can be setup anywhere you want. The CA1000T builds on the success of the CA1000 device and is equipped with a high-performance ES9039MPRO Dual-DAC and powerful headphone amplifier, making it a versatile option for the home or office. The CA1000T also features 4 levels of gain, dual-tube applied Triple Amp System, and a host of connectivity options, including USB, coaxial, Bluetooth, and optical inputs, making it easy to connect to a variety of external audio devices and speakers.

To run the most detailed IEMs and most demanding headphones perfectly, an output that matches the characteristic of the receiving device is required. The ACRO CA1000T supports 4 gain level settings so that almost any headphones can be driven to an optimal state. The 4-levels of gain setting can create the ideal output for a device’s characteristics and sound, allowing users to fine tune and dial in their desired volume output. And with up to 15 Vrms output, it can run high-impedance headphones with ease.

The output ports' electrical capacity has been raised to add stability when operating devices with different impedances at the gain level setting, and the separate balanced and unbalanced volume controllers optimize electricity flow and reduce noise for the best sound.

 

Features

  • Equipped with a ES9039MPRO Dual-DAC for the first time ever
  • Perfectly drive any headphone/IEM with 4 levels of gain and up to 15Vrms output
  • Triple Amp System with a dual-vacuum tube for Hybrid sound options
  • Multiple inputs and outputs provide maximum options and compatibility
  • Built-in battery for portability and optimum power delivery
  • Custom design to minimise microphonic noise - flexible silicon covers fixed on both sides of the vacuum tube and a magnetic force is used to physically seperate the tube from the PCB, which offers greater isolation when the tube is operational
  • Crossfeed - mixes parts of the original signal from one channel and sends that signal to the opposite channel with a time difference to center the sound image to prevent ear fatigue
    • Shelf Cutoff
    • Shelf Gain
    • Mixer Level
  • USB-PD 2.0 charging with 9V/3A
  • 11 hours of continuous playback when fully charged
  • Battery protection mode to help extend battery life - When battery protection mode is enabled, the battery is charged up to 85%, and then the charge stops. If the battery drops below 80%, the battery will start charging again and charge up to 85%
  • LED light for checking bit depth information of currently playing music or the amp mode being used
  • aptX HD LDAC
  • MQA Technology
  • AK File Drop - Freely transfer files wirelessly through a PC, smartphone, or FTP program located on the same network
  • ReplayGain - adjusts sound sources with different volumes to an identical level
  • BT Sink Function
  • Roon Ready

 

Overwhelming Output

Overwhelming
Output
15 Vrms

ES9039MPRO Dual-DAC

ES9039MPRO
Dual-DAC

Dual Vacuum TubeMQA 8X

Dual Vacuum
Tube

 

Powerful Connections

Powerful Connections

 

Crossfeed

Crossfeed

Dual-Band Wi-Fi

Dual-Band
Wi-Fi

aptX™ HD LDAC

aptX™ HD
LDAC

Roon Ready

Roon
Ready

 

Extensive Input/Output Options

The ACRO CA1000T offers an extensive range of input/output options that can meet the needs of audiophiles looking to build their ideal Head-Fi system with maximum utility. For greater ease of use, you can change the input/output settings using the touch screen on top of the product while multiple cables and devices are connected.

3.5mm, 6.35mm Unbalanced, 2.5mm 4.4mm Balanced Output

The output port located on the front side of the product is compatible with a range of sizes so that various headphones and IEMs can be connected, including both low-impedance and high-impedance varieties. The 3.5mm port may also be used as an optical output. Enjoy the powerful output and dual-tube sound with any device of your choice.

Mini XLR, RCA Output

Balanced Mini XLR and Unbalanced RCA output with circuits that minimise noise and distortion offers the best sound to the amp and external audio devices through lineout, so that it can effortlessly support active speakers as well as a desktop Head-Fi sound environment.

4.4mm, Coaxial, Optical Input

ACRO CA1000T can receive signals from various external devices via its coaxial and optical digital inputs as well as a 4.4mm analog input, so that users can build their perfect audio system. Receive digital and analog signals from an external DAC, interface, and external source devices and use them with the convenient integrated CA1000T system.

USB Input, Bluetooth, Wi-Fi

ACRO CA1000T supports Type-C USB DAC functionality. Enjoy perfect sound from both Mac and Windows PCs, as the CA1000T can play ultra-high quality sound sources. In addition to this, it supports network play such as AK Connect and Roon Ready, as well as various streaming apps through high-quality Bluetooth and Dual-Band Wi-Fi, completing a perfect all-in-one Head-Fi audio system for audiophiles.

* Roon Ready function will be released through a firmware update.

 

Mini XLR Cable PIN Map

[ Pin1 ] Ground [ Pin2 ] Hot, + [ Pin3 ] Cold, -

mini xlr cable PIN Map

 

Teraton Alpha Technology

TERATON ALPHA, engineered through endless research, is Astell&Kern's unique technology that has been designed to produce audio playback that is as close to the original sound through effective power noise removal, efficient power management and unwavering amplification, and a fully converted audio output interface. TERATON ALPHA features Astell&Kern's patented technologies, which are the result of tens of thousands of hours of continuous research and development to produce sound close to the original sound the artist and producer intended.

It would have been impossible to realise the powerful output from the most detailed headphones and the complicated signal path of a dual tube and triple amp system with minimal noise without TERATON ALPHA, AK's Ultimate Sound Solution. Astell&Kern further improved TERATON ALPHA using knowledge learned from the design of the Hybrid Tube System found in our SP2000T and the noise removal from the CA1000.

 

 

teraton alpha technology

 

 

The World's First Use of the Newest ESS Flagship DAC

The ACRO CA1000T is designed with dual ES9039MPRO, using the newest flagship DAC from ESS for the first time ever. The ES9039MPRO is an additional ES9039PRO model that has a built-in stereo hardware MQA renderer. It has even more advanced modulation than the existing flagship DAC to reduce power consumption, noise and distortions inside the DAC for enhanced audio performance. Astell&Kern have invented and optimised a new design of amp block to heighten the performance of the ES9039MPRO, allowing it to offer more balanced and intense sounds with deeper and richer bass sounds and clear highs.

ess flagship dac

 

Sound Design by DAC Filter

With the ACRO CA1000T, you can pick and choose from seven DAC filters to create your own sound style. Design your own sound with the seven DAC filters.

 

Filter Description Impulse Response
Minimum phase (Default) Low latency, Minimal pre ringing and low passband ripple wave
Linear Phase Apodizing Full Image rejection by FS/2 to avoid any aliasing, with smooth roll-off starting before 20k wave
Linear Phase Fast Roll-Off Most Common filter with clean suppression and high rejection, best for music with high transients. Provides crisp clean highs wave
Linear Phase Slow Roll-Off Low group delay and symmetrical inputs response. Less ringing then Linear phase fast roll off. Punchier bass than LPFR, with clean highs wave
Minimum Phase Fast Roll-Off Minimal Pre Ringing, preferred for Imaging and soundstage. No aliasing in frequency domain. Stronger bass than Linear Phase, clean highs wave
Minimum Phase Slow Roll-Off Non Symetrical filter designed to minimize pre ringing. Strong punchy bass with good transient attacks wave
Minimum Phase Slow Roll-Off Low Dispersion Provides a nice balance of the low latency of Minimum phase filters and the Low Dispersion of Linear Phase filters. Minimal pre-ringing is added to achieve the low dispersion in the audio band wave

 

Full Balanced Circuit with Dual-Tube

The ACRO CA1000T has dual Twin Triode KORG Nutube tubes. When a product is equipped with a Dual DAC, and one vacuum tube there must be a separate circuit to convert the signal to Balanced right before the output terminal. This structure requires a process to convert an unbalanced signal to a balanced signal, during which, noise gets amplified in the process. The CA1000T, however, offers a complete balanced circuit that separates left and right channels with two vacuum tubes, creating even more natural and softer sounds. Both Tube AMP mode and OPAMP provide a powerful 15 Vrms output, and the headphone ports allow you to enjoy the unique sounds of vacuum tubes without any limitations.

vacuum tube structure

 

Triple AMP System

The ACRO CA1000T exceeds the standard approach to AMP Mode selection, based on the type of music you are listening to. Select between TUBE AMP mode, OP AMP mode, or the brand-new HYBRID AMP mode.

  • OP AMP mode puts Astell&Kern's AMP technology expertise to use, delivering extreme clarity and dynamic sound,
  • TUBE AMP mode provides a uniquely warm and musical sound.
  • HYBRID AMP mode - a first for digital audio players - enhances the resolution and clarity of the existing TUBE AMP mode to express more musical detail. HYBRID AMP mode, combines the advantages of retro analog performance and high-resolution output, giving you the pleasure of a brand new tonal characteristic.

 

Design

The ACRO CA1000T inherits its form and style from the previous model, the CA1000, with a darker color to tone down the increased complexity of the parts such as the amp button and the upper lighting glass, giving it a more impactful design aesthetic compared to the CA1000.

The upper lighting glass shows an image of the amp gleaming through the vacuum glass when the vacuum amp is in operation in an etched pattern, while simultaneously allowing users to easily understand the amp mode’s current status. The volume wheel design, which is the key AK interface and has a gently widening diameter, expressing a powerful burst of output that has been compressed through the vacuum amp. The golden-colored accent ring was changed from aluminum to stainless steel to add a hint of luxury to the design, while also allowing it to have a more intense reflection that juxtaposes it against the dark color of the rich gray body.

The ACRO CA1000T has a tilted display that can be adjusted with just a gentle touch, but is still heavy enough to stand firmly on a desk or a table. You may adjust it by up to 60 degrees to suit your environment and preferred viewing angle.

 

Specification

  • Model: ACRO CA1000T
  • Body Color: Rich Gray
  • Body Material: Aluminum
  • Display: 4.1 inch 720 x 1280 touch screen
  • Supported Audio Formats: WAV, FLAC, WMA, MP3, OGG, APE, AAC, ALAC, AIFF, DFF, DSF
  • Sample rate
    • PCM : 8kHz ~ 768kHz (8/16/24/32bits per Sample)
    • DSD Native: DSD64(1bit 2.8MHz), Stereo / DSD128(1bit 5.6MHz), Stereo / DSD256(1bit 11.2MHz), DSD512(1bit, 22.4MHz) Stereo
  • Output Level (Headphone Out)
    • [Low] Unbalanced 2Vrms / Balanced 4Vrms (Condition No Load),
    • [Mid] Unbalanced 4Vrms / Balanced 8Vrms (Condition No Load),
    • [High] Unbalanced 6Vrms / Balanced 12Vrms (Condition No Load),
    • [Super] Unbalanced 8Vrms / Balanced 15Vrms (Condition No Load)
  • Output Level (RCA Out): 2Vrms (Condition No Load)
  • Output Level (XLR Out): 4Vrms (Condition No Load)
  • Recommended headphone impedance: 32 ohm – 600 ohm
  • CPU: Quad-Core
  • DAC: ESS ES9039MPRO x2 (Dual-DAC)
  • Vacuum Tube: KORG Nutube 6P1 x2
  • Decoding: Support up to 32bit / 768kHz Bit to Bit playback
  • Headphone Outputs
    • Unbalanced (3.5mm, 6.35mm) / Balanced (2.5mm, 4.4mm)
  • Analog Inputs: 4.4mm x1
  • Analog Outputs: XLR (Stereo pair) x1, RCA (Stereo pair) x1
  • Digital Inputs: Coaxial x1, Optical x1, USB(Type-C) x1
  • Digital Outputs: Optical(3.5mm) x1, USB(Type-C) x1
  • Wi-Fi: 802.11 a/b/g/n/ac (2.4/5GHz)
  • Bluetooth: V5.0 (A2DP, AVRCP, Qualcomm® aptX™ HD, LDAC)
  • Dimensions: 4.12"(104.9mm)[W] x 1.77"(45mm)[H] x 6.13"(155.8mm)[D]
  • Weight: about 34.56oz (980g)
  • Feature Enhancements: Firmware upgrade supported (OTA)
  • Operating Temperature: 0℃ ~ + 40℃ (32℉~ 104℉)
  • Frequency Response
    • ±0.031dB (Condition : 20Hz~20kHz) Unbalanced / ±0.029dB (Condition : 20Hz~20kHz) Balanced /
    • ±0.033dB (Condition : 20Hz~20kHz) RCA / ±0.002dB (Condition : 20Hz~20kHz) XLR
    • ±0.079dB (Condition : 20Hz~70kHz) Unbalanced / ±0.029dB (Condition : 20Hz~70kHz) Balanced /
    • ±0.080dB (Condition : 20Hz~70kHz) RCA / ±0.008dB (Condition : 20Hz~70kHz) XLR
  • S/N: 108dB @ 1kHz, Unbalanced / 112dB @ 1kHz, Balanced / 121dB @ 1kHz, RCA / 128dB @ 1kHz, XLR
  • Crosstalk: -115dB @ 1kHz, Unbalanced / -112dB @ 1kHz, Balanced / -138dB @ 1kHz, RCA / -145dB @ 1kHz, XLR
  • THD+N: 0.004% @ 1kHz, Unbalanced / 0.002% @ 1kHz, Balanced / 0.0005% @ 1kHz, RCA / 0.0003% @ 1kHz, XLR
  • IMD SMPTE: 0.0007% 800Hz 10kHz (4:1) Unbalanced / 0.0007% 800Hz 10kHz (4:1) Balanced /0.0007% 800Hz 10kHz (4:1) RCA / /0.0007% 800Hz 10kHz (4:1) XLR
  • Output Impedance: 3.5mm, 6.35mm (1ohm) / 2.5mm, 4.4mm (2ohm) / RCA (4ohm) / XLR (9ohm)
  • Clock Jitter: 25ps (Typ)
  • Reference Clock Jitter: 70ps
  • Built-in Memory: 256GB [NAND]
  • External Memory: microSD x1 (Max. 1TB)
  • Capacity: 10,100mAh 3.8V Li-Polymer
  • Charge Time: about 5hours (9V / 3A PD2.0 Fast Charging)
  • Playback Time: about 11hours (Standard : FLAC, 16bit, 44.1kHz, Unbalanced, Vol.40, LCD Off, OP AMP, Low Gain)
  • Supported OS: Windows 10, 11(32/64bit), MAC OS X 10.7 and up

 

About Astell&Kern

Astell&Kern is the ultimate digital music source that brings you Mastering Quality Sound or MQS. Astell means ‘Stars’ in Latin and Kern means ‘Center’ in German. We believe Astell&Kern is the center of music.

Today, original music performances can be captured in digital almost exactly as they were performed due to new, advanced recording technology currently available. However, these high quality recordings are mainly listened to through inferior sound formats, such as MP3 or through streaming services. With the debut of the MP3 format, music lovers sacrificed sound quality for the convenience of being able to carry their music collection wherever they went. Because the MP3 format heavily compresses files for the sake of convenience, the vocals and instruments you hear are only an inferior version of the original. The soundstage and the ambience of the original performance often disappears when listening to compressed MP3 music. After pondering these issues, Astell&Kern was our solution to poor sound quality for the sake of portability, and our way in reviving the original sound quality of music, MQS, for music artists, recording engineers, and professionals.

Astell&Kern's pursuit is to provide natural and original sound without distortion. It showcases the presence of the original recording with miniscule details you may not have noticed from other music systems, while playing back high-resolution music bit by bit, exactly as it was recorded. The ability to play back the exact recording of any live performance is what Astell&Kern is known for.

The power of true sound from Astell&Kern can now be experienced and has been part of many famous audio exhibitions around the world. Astell&Kern is now admired by music lovers from many countries, including the USA, China, Japan, UK, France, and many more around the world.

 

Specification

  • Model: ACRO CA1000T
  • Body Color: Rich Gray
  • Body Material: Aluminum
  • Display: 4.1 inch 720 x 1280 touch screen
  • Supported Audio Formats: WAV, FLAC, WMA, MP3, OGG, APE, AAC, ALAC, AIFF, DFF, DSF
  • Sample rate
    • PCM : 8kHz ~ 768kHz (8/16/24/32bits per Sample)
    • DSD Native: DSD64(1bit 2.8MHz), Stereo / DSD128(1bit 5.6MHz), Stereo / DSD256(1bit 11.2MHz), DSD512(1bit, 22.4MHz) Stereo
  • Output Level (Headphone Out)
    • [Low] Unbalanced 2Vrms / Balanced 4Vrms (Condition No Load),
    • [Mid] Unbalanced 4Vrms / Balanced 8Vrms (Condition No Load),
    • [High] Unbalanced 6Vrms / Balanced 12Vrms (Condition No Load),
    • [Super] Unbalanced 8Vrms / Balanced 15Vrms (Condition No Load)
  • Output Level (RCA Out): 2Vrms (Condition No Load)
  • Output Level (XLR Out): 4Vrms (Condition No Load)
  • Recommended headphone impedance: 32 ohm – 600 ohm
  • CPU: Quad-Core
  • DAC: ESS ES9039MPRO x2 (Dual-DAC)
  • Vacuum Tube: KORG Nutube 6P1 x2
  • Decoding: Support up to 32bit / 768kHz Bit to Bit playback
  • Headphone Outputs
    • Unbalanced (3.5mm, 6.35mm) / Balanced (2.5mm, 4.4mm)
  • Analog Inputs: 4.4mm x1
  • Analog Outputs: XLR (Stereo pair) x1, RCA (Stereo pair) x1
  • Digital Inputs: Coaxial x1, Optical x1, USB(Type-C) x1
  • Digital Outputs: Optical(3.5mm) x1, USB(Type-C) x1
  • Wi-Fi: 802.11 a/b/g/n/ac (2.4/5GHz)
  • Bluetooth: V5.0 (A2DP, AVRCP, Qualcomm® aptX™ HD, LDAC)
  • Dimensions: 4.12"(104.9mm)[W] x 1.77"(45mm)[H] x 6.13"(155.8mm)[D]
  • Weight: about 34.56oz (980g)
  • Feature Enhancements: Firmware upgrade supported (OTA)
  • Operating Temperature: 0℃ ~ + 40℃ (32℉~ 104℉)
  • Frequency Response
    • ±0.031dB (Condition : 20Hz~20kHz) Unbalanced / ±0.029dB (Condition : 20Hz~20kHz) Balanced /
    • ±0.033dB (Condition : 20Hz~20kHz) RCA / ±0.002dB (Condition : 20Hz~20kHz) XLR
    • ±0.079dB (Condition : 20Hz~70kHz) Unbalanced / ±0.029dB (Condition : 20Hz~70kHz) Balanced /
    • ±0.080dB (Condition : 20Hz~70kHz) RCA / ±0.008dB (Condition : 20Hz~70kHz) XLR
  • S/N: 108dB @ 1kHz, Unbalanced / 112dB @ 1kHz, Balanced / 121dB @ 1kHz, RCA / 128dB @ 1kHz, XLR
  • Crosstalk: -115dB @ 1kHz, Unbalanced / -112dB @ 1kHz, Balanced / -138dB @ 1kHz, RCA / -145dB @ 1kHz, XLR
  • THD+N: 0.004% @ 1kHz, Unbalanced / 0.002% @ 1kHz, Balanced / 0.0005% @ 1kHz, RCA / 0.0003% @ 1kHz, XLR
  • IMD SMPTE: 0.0007% 800Hz 10kHz (4:1) Unbalanced / 0.0007% 800Hz 10kHz (4:1) Balanced /0.0007% 800Hz 10kHz (4:1) RCA / /0.0007% 800Hz 10kHz (4:1) XLR
  • Output Impedance: 3.5mm, 6.35mm (1ohm) / 2.5mm, 4.4mm (2ohm) / RCA (4ohm) / XLR (9ohm)
  • Clock Jitter: 25ps (Typ)
  • Reference Clock Jitter: 70ps
  • Built-in Memory: 256GB [NAND]
  • External Memory: microSD x1 (Max. 1TB)
  • Capacity: 10,100mAh 3.8V Li-Polymer
  • Charge Time: about 5hours (9V / 3A PD2.0 Fast Charging)
  • Playback Time: about 11hours (Standard : FLAC, 16bit, 44.1kHz, Unbalanced, Vol.40, LCD Off, OP AMP, Low Gain)
  • Supported OS: Windows 10, 11(32/64bit), MAC OS X 10.7 and up

UK Delivery

 

1. We use Royal Mail 1st Class Services as a Standard Postage Option

Orders received before 4.30pm Monday to Friday (excluding Bank Holidays) are usually dispatched the same day by FIRST CLASS post (unless premium postal or timed courier services are selected), subject to stock availability. Over 98% of our orders are usually delivered the next working day including Saturdays.

Standard delivery is usually within 2-3 working days, although 98% of all orders are delivered the next working day including Saturdays . In extreme cases, such as delivery to the Highlands and Islands, this may take 3 days.

All items are fully insured and come with an invoice from Futureshop.co.uk. We use the Royal Mail for delivery of small packages and DPD or Interlink Express for items that weigh over 2KG. Items over 2KG are fully insured and will usually be delivered within 48 hours of placing your order Monday to Friday subject to stock availability. For International orders, we use FedEx Services where customers have selected this option.

Please note, special orders for non-standard cable lengths or custom-made cables may be subject to longer delivery time-scales. This may vary from manufacturer to manufacturer.

We offer 'Free UK delivery on orders over £99' subject to the following terms & conditions:

  • Applies only to orders with £99 or more of items (including VAT at the UK rate), at FutureShop.co.uk
  • Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD next working day services which deliver from 9.00am to 6pm within mainland UK (excludes Royal Mail Special Delivery Services and timed next day delivery services by UK Mail).
  • Applies only to deliveries to addresses within mainland UK and Northern Ireland addresses. Applies only to orders that are to be delivered to a single Mainland UK delivery address.
  • You will not be eligible for free delivery on your order if any items are cancelled or returned for a refund, bringing the total order amount below £99. Where items are returned, the refund due will be the cost of the item less any postage costs.
  • We reserve the right to change or discontinue 'Free delivery on orders over £99 promotion at any time.
  • FREE DELIVERY FOR ORDERS OVER £99 OFFER DOES NOT APPLY TO TRADE CUSTOMERS.

Free Delivery on orders over £99 utilises Royal Mail First Class postal service for items weighing under 2KG. For items weighing over 2KG, we use DPD or Interlink Express next working day services which deliver from 9.00am to 6pm within mainland UK.

Free Delivery for orders over £99 excludes Royal Mail Special Delivery Services and timed next day delivery services by DPD or Interlink Express.

 

Royal Mail 1st Class Shipping DPD Next Day Delivery

 

2. Special Delivery UK - Guaranteed Next Working Day

We have 99.9% of the UK covered With Royal Mail Next Day Special Delivery. We guarantee delivery to most UK addresses by 1pm the next working day. This includes Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to but we still guarantee delivery within three working days by 5.30 PM.

For the Next Day Special Delivery service, orders must be received by futureshop.co.uk by 4.30pm weekdays. Orders after the 4.30pm deadline cannot be guaranteed for same day dispatch.

Please note, Royal Mail Special Delivery for next working day may not be possible where non-standard cable lengths are ordered. If this is the case, the item will be shipped via The Royal Mail Special Delivery service as soon as the cable is custom made.

For orders weighing over 2KG, we reserve the right to ship items using Next Day Pre-Noon Courier Services where Royal Mail Special Delivery option has been selected.

 

Royal Mail Special Next Working Day Delivery

 

3. Channel Islands & Northern Ireland

We accept orders from all Channel Islands including Alderney, Jersey, Guernsey and Sark. Unless you select a premium service, Items weighing under 2KG are delivered using our standard UK delivery option above. For items weighing over 2KG, a surcharge may be applied for all deliveries to the Channel Islands as well as Northern Ireland.

 

European Countries

Deliveries to EU member states are subject to 20% VAT. We offer the following shipping services:

  • Royal Mail First Class International Untracked Airmail Services - Items are usually delivered within 10 working days.
  • Royal Mail First Class International Tracked Airmail Services - Items are usually delivered within 3 to 7 working days.
  • DHL Express International - Items are usually delivered within 24 to 48 hours. DHL orders must be received by 3:30pm for next day service to most destinations in Europe
  • Federal Express International Priority - Items are usually delivered within 24 to 48 hours. FedEx orders must be received by 3.00pm for next day service to most destinations in Europe
  • Federal Express International Economy - Item are usually delivered within 48 to 72 hours

 

Royal Mail International DeliveryRoyal Mail International Tracked DeliveryFedEX Express Economy International DeliveryFedEX Express Priority International DeliveryDHL Worldwide Express International DeliveryDHL Econmy Select International Delivery

 

Worldwide - Excluding UK & Europe

Deliveries outside of the EU are not subject to 20% VAT and so the 20% tax on items is automatically deducted when you login or register.
We offer the following shipping services:

  • Royal Mail First Class International Untracked Airmail Services - Items are usually delivered within 15 working days.
  • Royal Mail First Class International Tracked Airmail - Items are usually delivered within 10-15 working days.
  • DHL Express International - Items are usually delivered within 48 hours. DHL orders must be received by 3:30pm in order to ship items the same day, subject to stock availability.
  • Federal Express International Priority - Items are usually delivered within 48 hours. FedEx orders must be received by 3.00pm in order to ship items the same day, subject to stock availability.

Where the actual weight of the package significantly exceeds the shipping cost charged on orders, we may write to you for an additional shipping charge. For larger orders, items may be shipped in multiple packets.

 

Royal Mail International DeliveryRoyal Mail International Tracked DeliveryFedEX Express Economy International DeliveryFedEX Express Priority International DeliveryDHL Worldwide Express International DeliveryDHL Econmy Select International Delivery

 

Customer Reviews